Return policy

Return Policy for Artwork

Given the personalized and unique nature of artwork ordered from piassoniart.com, we would like to inform you of our return policy:

1. Personalized Works: The artistic works made to order are created especially for you, as presented in the shop or taking into account the specifications and personal wishes indicated at the time of placing the order. Thus, these works cannot be returned once they have been completed and delivered.

2. Quality of Work: We are committed to providing the highest quality work with strict adherence to detail and specifications. If there is any non-conformity or defect in the quality of the work, please contact us as soon as possible to discuss possible solutions.

3. Effective Communication: We understand the importance of communication in the process of creating an artistic work. That is why we will maintain a constant dialogue with you during the execution of the work to ensure that the final result will be up to expectations.

4. No Surprises: If, for unexpected reasons, the work ordered cannot be completed within the parameters discussed, we will inform you in good time and offer you alternative options or the possibility of canceling the order.

5. Understanding and Respect: We respect every customer and want you to be satisfied with the choice made. In case of any unforeseen situations or dissatisfactions, please contact us to discuss and find a mutually beneficial solution.

Thank you for your understanding and for choosing piassoniart.com. Every work is an extension of our soul and imagination, and your satisfaction is our highest priority.

Last modification: 01.10.2023