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privacy policy

Preliminary information


Thank you for your interest in our company and products. When you enter into a relationship of any kind with us, you entrust us with your information.

The purpose of this Privacy Policy is to explain to you what data we process, why we process it and what we do with it. We take your privacy seriously and never sell lists or email addresses. We are aware that your personal information belongs to you, so we make every effort to store it safely and process it carefully. We do not provide information to third parties without informing you. This information is important. I hope you read them carefully. We do not make automated decisions, including creating profiles that have a significant impact on you.

Other services

This Privacy Policy does not cover third-party applications and websites that you may reach by accessing links on our website. This is beyond our control. We encourage you to review the Privacy Policy of any website and/or application before providing personal data.

Who are we?

PIassoniArt is the commercial name of arrow human development srl, hereinafter referred to as Piassoniart.

According to the legislation, our company is a personal data operator. In order for your data to be processed securely, we have made every effort to implement reasonable measures to protect your personal information.

What are you ?

According to the law, you, a natural person who is the beneficiary of our products or a person in a relationship of any kind with us, is a "data subject", that is, an identified or identifiable natural person. In order to be completely transparent about data processing and to allow you to easily exercise your rights at any time, we have implemented measures to facilitate communication between us, the data controller, and you, the data subject.

Our commitment

The protection of your personal information is very important to us. That is why we undertake to comply with national and European legislation on the protection of personal data, including Regulation (EU) no. 679/2016 and, in particular, the following principles:

  1. Legality, fairness and transparency

We process your data legally and fairly. We are always transparent about the information we use, and you are properly informed.

  1. The control belongs to you

To the extent permitted by law, we provide you with the opportunity to review, modify, delete the personal data you have shared with us, and to exercise your other rights.

  1. Data Integrity and Purpose Limitation

We use the data only for the purposes described at the time of collection or for new purposes compatible with the original ones. In all cases, our purposes are compatible with the law. We take reasonable steps to ensure that personal data is accurate, complete and up-to-date.

  1. Security

We have implemented reasonable security and encryption measures to protect your information as best as possible. However, keep in mind that no website, app, or internet connection is completely secure.


We may change this Privacy Policy at any time. All updates and changes to this Policy are effective immediately upon notification, which we will make by posting on the website and/or email notification.

Questions and requests

If you have questions or concerns about the processing of your data or wish to exercise your legal rights in relation to the data we hold, or if you have concerns about how we handle any privacy issue, you can write to us at e- email:

Your information

What kind of information do we collect about you?

When you interact in any way with us you may give us or receive from other sources information including:
• Name and surname
• Email address
• Social media profile
• Interests and preferences
• Address
• Information about purchased products and services
• Bank information, credit / debit cards

We may collect data through cookies or other similar technologies, including:
• IP address
• Internet browser
• The ads you clicked on
• Location
• The web pages you access on our site

Why do we collect this information?

We collect your information for specified and legitimate purposes which include but are not limited to the following:
• In order to conclude or execute a contract between you and us;
Please note that providing information regarding your name, surname and contact address is mandatory, otherwise we cannot deliver your goods.
• To respond to your questions and requests;
• For marketing purposes, but only if we have your prior consent;
• To provide and improve the services and products we offer;
• To diagnose or fix technical problems;
• To provide you with advertising and personalized content;
• To defend against cyber attacks;
• To create and/or maintain accounts;
• To comply with legislation;
• To establish or claim a right in court;

What are the legal grounds for?

  • You have given your consent for the processing of personal data

    Remember that you can withdraw your consent at any time by following the unsubscribe instructions in each e-mail or by sending a written request to the e-mail address:

  • The processing is necessary for the conclusion or performance of a contract between you and us

    Certain information such as name, surname and delivery address are mandatory for the execution of the sales contract between us.

  • Processing is necessary to fulfill a legal obligation

    In certain situations, data processing is necessary in order to fulfill a legal obligation, such as keeping invoices for 10 years.

How long do we store data?

We store personal data only for the period necessary to fulfill the purposes, but not more than 10 years after the termination of the contract or the last interaction with us. After the end of the period, personal data will be destroyed or deleted from computer systems or transformed into anonymous data to be used for scientific, historical or statistical research purposes.

Keep in mind that in certain expressly regulated situations, we store data for the period required by law.

How do we share your information with others?

We may disclose your data, subject to applicable law, to service providers, business partners or other third parties. We always make reasonable efforts to ensure that these third parties have adequate protection and security measures in place. We have contractual clauses with these third parties so that your data is protected. We will inform you of the identity of these companies before the transfer or within a reasonable time and we will ensure that any transfer is legitimate, based on your consent or other legal basis.

For example, we may provide your data to other companies, such as IT or telecommunications service providers, accounting, legal services and other third parties with whom we have a contractual relationship. These third parties are selected with particular care so that your data is processed only for the purposes that we indicate.

We may also share your data with business partners as a result of a joint effort to provide a product or service.
Although unlikely, we may sell the business or part of the business in the future, which will include the transfer of your data.

We may pass on the data to other parties with your consent or according to your instructions.

We will also be able to provide your personal information to the prosecutor's office, the police, the courts and other competent state bodies, based on and within the limits of the legal provisions and as a result of expressly formulated requests.

We will ensure, within reasonable limits, that your data does not leave the European Economic Area, but to the extent that we transfer data to countries outside the EEA, we will in all cases ensure that the transfers are legitimate, based on your consent explicit or other legal basis.

What are your rights?

o The right to withdraw consent
o The right to be informed about the processing of your data
o The right of access to the data
o The right to rectify inaccurate or incomplete data
o The right to erasure ("the right to be forgotten")
o The right to restrict processing
o The right to request the transmission of the data we have about you to another operator
o The right to object to data processing
o The right not to be subject to a decision based exclusively on automatic processing, including the creation of profiles
o The right to go to justice
o The right to file a complaint with a Supervisory Authority

Please note that:

o You can withdraw your consent to direct marketing at any time by following the unsubscribe instructions in each email / sms or other electronic message.

o If you want to exercise your rights, you can do so by sending a written, signed and dated request to the e-mail address:

o The rights listed above are not absolute. There are exceptions, that's why every request received will be analyzed in order to decide whether it is justified or not. To the extent that the request is justified, we will facilitate the exercise of your rights. If the request is unfounded, we will reject it, but we will inform you about the reasons for the refusal and about your rights to file a complaint with the Supervisory Authority and to go to court.

o We will try to respond to the request within 30 calendar days. However, the deadline can be extended depending on various aspects, such as the complexity of the request, the large number of requests received or the impossibility of identifying yourself within a useful period.

o If, despite our best efforts, we are unable to identify you, and you do not provide us with additional information to identify you, we are not obliged to comply with the request.

Questions, requests and exercise of rights

If you have questions or concerns regarding the processing of your information or wish to exercise your legal rights or have any other concern regarding confidentiality, you can write to us at the e-mail address:

Congratulations! You've reached the end! We're glad you took the time to learn how we protect your personal information.

Last update: 02.10.2023


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